Help center articles don't show in web widget


  • Dave Dyson
    Community Moderator

    Hi Iris,

    If your "video" article is restricted (e.g., viewable by signed-in users only), then there's some setup you'll need to do to allow your web widget to display it -- see Using restricted help center content with Web Widget (Classic)

  • Rayan angle
    2. In Admin Center, click the Channels icon () in the sidebar, then select Classic > Web Widget.
    3. Click the Setup tab, if it is not already selected.
    4. Click the Add to Help Center toggle.

    This is a quick and short way to show help center article in web widget. I have seen it before but forget where I found it. But it is really helpful for you.


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