Contextual Workspaces Not Working for Agent

1 Comments

  • Dane
    Zendesk Engineering
    Hi Lenora,

    If the agent experience does not correspond to the contextual workspace you have created and the conditions have already been met, please have your agents clear cache and cookies and log back in to Zendesk. If the same issue persisted, please contact our support directly and we'll be glad to help.
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