Quotations "not working"
Just this morning (11/30) we found that when typing quotations, ", they are not appearing in the body of the ticket, both public reply and internal note. They are appearing in the subject line and other text boxes but not in the body. Is anyone else experiencing this issue?
-
I'm not seeing issues in my test account -- quotation marks are appearing normally in the body of the ticket, both from the agent and end-user side.
Is it possible that you're running a browser extension (new or updated) that could be interfering with the text? If you're using Chrome, you can temporarily disable extensions to see if that's what's going on (other browsers should have similar functionality): https://support.google.com/chromebook/answer/2589434?hl=en
Please sign in to leave a comment.
1 Comments