Fill the agent's textbox

Posted Jan 24, 2023

Hi, I would like my custom App to enter some text in the Agent's textbox. How can I achieve that? My app is a ticket sider bar app. Thanks!

4 comments

Date

Greg Katechis

Zendesk Developer Advocacy

Jan 24, 2023

Hi Alexis! We have a few options, depending on how (or if) you want to style the text you're sending. Take a look at these docs to see which works best for you.

Alexis Davidson

Jan 25, 2023

Thank you for your reply. My goal is to fill the Box as shown in the attached image. I'm having difficulties to find the right object in the docs for this.
Thanks