Feature request - group/form/agent IDs on admin center management pages
A lot of apps and API connections rely on identifiers like agent and group ID. For instance, with the Assignment Control app, to affect the assignment control, you need to provide group or agent IDs.
To get those IDs, an admin can either go through one-by-one and evaluate the IDs via the URL or putting together a GET call which would require a skillset the admin may not have. (Although the agent ID can be bulk exported with the Super Admin app.)
In the absence of a built-in data export feature for agents and forms and groups in the admin center, it would make admin access faster and more accurate to their IDs if there were a column on the list page - similar to what's available on the fields page in admin center.
-
Official comment
I’m very pleased to let you know that we have started rolling out a new feature that allows admins to export a list of their team member data. This feature will be available in your account by March 16th (PT).
You can read our product announcement here and please let us know if you have any feedback.
Thanks
-
Hi mfg
Thanks for this feedback - its always really handy for us to have insight into how our customers use certain types of data.
As I type, the team here are working away on a built-in export feature that will generate a csv file of Team Member data. Importantly for your use case, the ID field will be included in the csv.
I'll be sure to update you when we have an official release date.
Thanks
Please sign in to leave a comment.
2 Comments