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Callback for new conversation message

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Alexis Davidson

Posted Jan 30, 2023

Hi there,

Is it possible to have a callback in my app that listens to when the end user has sent a new message? I would like my app to update automatically as soon as the end user sends a message.

Thanks

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    Eric Nelson

    Zendesk Developer Advocacy

    Hey Alexis00,

    You could accomplish this with one of our change events I'd suggest taking a look at ticket.conversation.changed to see if it meets your needs.

    Hope this helps,

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