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Create ticket API fails with error code 422, "Unprocessable Entity"

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Mrugesh Vaghela

Posted Apr 04, 2023

/tickets.json POST API fails with error code 422. The only mandatory field is "comment" which we are passing, all though it fails.

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    Jack

    Can you post an example of your JSON payload?

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    Mrugesh Vaghela

    It was answered on the ticket created, We were using LightAgent instead of Agent role for creating ticket.

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