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how to add a column to organization tickets for customers?
Answered
Posted Apr 04, 2023
our customers need to see how many open high priority tickets have been raised from their entire organization. how to add a column to organization tickets for customers?
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1 comment
Audrey Ann Cipriano
Hi Vedant Pednekar you can add the priority column if you are using the Open Beta - new request list experience. :)
This feature will let you add the fields in your columns such as ticket type and priority.
You may find more info and instructions here: [Open BETA] Announcing display custom fields in new request list experience.
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