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Allow Content Blocks to be scheduled

Planned


Posted Apr 12, 2023

We release new features at a scheduled period of time with updated UI. The team has to update content ahead of time but not publish it until the feature has been released/updated. 

Content Block is great to update many articles at the same time, however, one issue with using Content Block is that it can't be scheduled, making changes to the Content Block will update any published article that's currently using Content Block - whereas we have a specific date it needs to be updated. Here's a reminder notification that shows up when you update a Content Block. 

 

By the way, Content Block is great, especially since you can now update the images as well! Scheduling Content Block, just like how we schedule articles will be really helpful in planning and preparing.


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4 comments

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Nicole Saunders

Zendesk Community Manager

Thanks for sharing this feedback, Don!

 

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Lyn Thompson

Zendesk Luminary

We would need this feature.

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+1 for this. It would be a good feature to have.

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Katarzyna Karpinska

Zendesk Product Manager

Hey All, thank you for taking the time to provide us with this feedback. We apologize for the delay on our end in providing you with a response to your feature request.

This is a great feature request and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community. 

Thank you again for your feedback and for being a valuable customer with Zendesk.

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