• Lydia C

  • April 17, 2023 13:58

  It be great if the new custom objects have a search capability as the legacy ones so we can create complex searches, specially using the API. Like: Get all books with author ABC that contains XYZ in the tittle; or get all books associated/linked to a particular user.

• Ashwin Raju

  • April 17, 2023 18:53

  Zendesk Product Manager

  Hi Matthew W , Lydia C - We are already in the works for the new custom objects search experience which is expected to search across all text type fields (Text/Text Area/Regex) and share the results in order of relevance. CCing @... from the Search team in case there are more detailed questions around the search experience.

• Lydia C

  • April 18, 2023 08:31

  Those are great news 😀

• Lydia C

  • September 08, 2023 12:37
  • Edited

  Are there plans to implement more complex searches? With the previous version we could use searches like:

  {
  "query": {
  "$and": [
    {"author": {"$eq": "Sidney Sheldon"}},
    {"publisher": {"$contains": "Bloomsbury"}}
  ]
  }
  }

  Also be able to search by relationship as before. So, for example, I can get all the assets that the user/owner XYZ has looking at asset:owner = XYZ (where owner is a lookup field to user defined in asset custom object)

• Ashwin Raju

  • September 08, 2023 17:13

  Zendesk Product Manager

  hi Lydia C - Our team are working towards this.. This might be something that we fix right after we make this feature available for all eligible customers

• Ashwin Raju

  • September 08, 2023 17:14

  Zendesk Product Manager

  We are also working on Dynamic filter capabilities on Lookup fields- 
  For eg: Show me all the Assets where Owner = Requester

• Lydia C

  • September 11, 2023 07:07

  That's fantastic. Do you have an estimate for the release of those features?

Please sign in to leave a comment.