New normalized structure limitations


  • Dan R.
    Community Moderator

    Agreed, this would be important. Being able to have a flag for ?include_relations or similar would make working with custom data much easier and gentler on our APIs.

  • Ashwin Raju
    Zendesk Product Manager

    Totally valid concern. However, we've had some performance concerns in the past from sideloading APIs.. I am looking into it right now and seeing if we can alleviate some of these concerns. If not, let me see if we can build an alternate medium term option.. Will keep you posted. 


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