How can I change my billing address on our invoices?


  • Rusty Bautista
    Since you've mentioned that you've already tried changing the address on your profile without avail. I've opened a private ticket for you (11561432) so that we can assist you further in regards to your concern.
  • Alexa B (Digital Sales)
    Hello Brian. I'm Alexandra from Zendesk. I will be happy to assist you. When you ask for change of address, do you mean physical or email? 


  • Alyssa Andalis
    Hello Brian,
    Thank you for reaching out to Zendesk Finance! I'll be glad to assist.
    It came to our attention that you need assistance with regard to updating your account's billing address. However, I noticed that the account details are not indicated in this ticket. May I have the Zendesk account and/or account number? This is for us to pull up the correct account and review this request.
    Also, please provide the complete address you would like to update on the account.
    Thank you!
  • Alyssa Andalis
    Hello, Brian!
    We haven’t heard back from you since our last update in your ticket. I’m marking this ticket as solved for now but feel free to respond anytime if you need any further assistance and we’d be happy to help you out!
    Thank you.

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