Add possibility to search in organisation list within ticket

Feature Request Summary

When the list of organisations connected to a person becomes long, it's hard to find the right one

Use Case

We have a high amount of users that manage multiple organisations (some even more than 100), and reach out to us for one of these. Right now it's really hard to find the right one when the list is to big. Therefore we lack reporting and we have a lot of miscommunication if we use macro's, triggers and automations.

Product limitation or missing feature

Missing the functionality to search and select an organisation on a ticket (ticketing system) or when (logged in and) submitting a ticket via the help center form (Guide/help center).

Business impact of limitation or missing feature

Triggers, automations and macro's lead to miscommunication and a lot of confusion with both our agents as wel as our customers. Causing unhappy customers.

Other necessary information or resources

See the pictures attached. If those field will be searchable it will be a lot easier.