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Proper Image Management Solution Needed
Completed
Posted Jul 12, 2023
Image management is the single-worst implemented feature in ZenDesk Guide, by far.
At minimum need:
- Ability select multiple images to delete at once. Right now its a minimum 3 click process for each and you have to do one at a time.
- Ability to view a list of unused images (images not referenced by any article), and then ability to multi-select and delete them. (If you're applying an image limit, you have to give customers the tools to manage the images properly.)
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4 comments
Lue Loudin
And the ability to add alt text to images (or mark them as decorative) from within the media library. Please.
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Shawna James
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Katarzyna Karpinska
Hi Mark Levenstein,
Hope you already figured out that it's possible now to bulk delete the images, and since this week you can also filter them by used/not used, which should speed up your process.
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Mark Levenstein
Katarzyna Karpinska We have tried it (and also did some testing) and it is really great. Thank you!
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