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ZCLI Login issue -- Error: No such interface



Posted Jul 12, 2023

Hello,

I have installed ZCLI on a GCP server, running Debian Unix OS. However, cannot login and get one of the following errors (in different terminals):

 Error: No such interface “org.freedesktop.Secret.Collection” on object at path /org/freedesktop/secrets/collection/login

or,

Error: Cannot autolaunch D-Bus without X11 $DISPLAY

 

Notes

1- I have gnome-keyring installed and seems that gnome-keyring-daemon is working.

2- In my account, API access with password and token is enabled.

 

Appreciate the help as I'm stuck.


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6 comments

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Greg Katechis

Zendesk Developer Advocacy

Hi there! Can you try `sudo apt install gnupg2 pass` and see if that resolves the issue for you?

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Greg, thank you. I think I had done that before. Did and re-installed gnupg2 as you pointed out, and the issue is not resolved. Still getting:

Error: No such interface “org.freedesktop.Secret.Collection” on object at path /org/freedesktop/secrets/collection/login

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An update on this case, I read somewhere that this could be due to locked keyring. The initial error is fixed and can login successfully after running the followings (to install dbus-11 as well): 

apt install dbus-x11 gnome-keyring 
export $(dbus-launch)
eval "$(echo '\n' | gnome-keyring-daemon --unlock)"

After successful login, I get the following error though on running any other command such as zcli apps:package {folder_name}:

Error: Error: connect ECONNREFUSED ::1:443

I logged out and ensure the subdomain is correct. Any idea of what else need to be done?

Thank you

 

 

 

 

 

 

 

 

 

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Hi Greg,

Appreciate your attention on this issue. I have passed the issue of "ZCLI Login" (using the unlock approach aboe). After successful login, and trying to build a package using the following command:

zcli apps:package dist

I get this error:

Error: Error: connect ECONNREFUSED ::1:443

Not sure what is wrong, as there is no extra step missing as per documentation, after login. Appreciate your help in pointing me to a direction where I can resolve this issue.

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Is your Zendesk instance IP restricted?

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No, there is no instance IP restriction configured. 

Let me add that our code runs on a GCP (Google Cloud) VM and to the extent I know, there is no connection limitation from there.

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