Hi Zendesk team!
On the side panel there are a lot of space below system icons, and it would be handy to have an opportunity to place something there like app shortcuts. In our ZD instance, we use more than 10 apps and need different levels of access to these apps. Shortcuts on side panel could give quick access to those apps which are ok to use without being expanded, when in apps list we can put other apps which we need in expanded state.
Have a look at the screenshot below:
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