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Add "Manage Labels" to the Arrange Content Section of Guide Admin
Planned
Posted Jul 20, 2023
Currently, we can only manage content tags (Managing content tags) or change the applied labels for articles in bulk (Changing article labels in bulk on multiple articles).
We need the ability to manage labels similarly to the way we can manage content tags in Guide Admin. This would allow us to make changes and delete or add the actual labels without going individually into the articles or using the bulk edit for the articles themselves.
Please consider adding this functionality.
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2 comments
Erin
I agree - managing article meta-data isn't easy. This would be a quick win for Zendesk for sure!
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Katarzyna Karpinska
Hey Eden Davis, thank you for taking the time to provide us with this feedback. We apologize for the delay on our end in providing you with a response to your feature request.
This is a great feature request and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community.
Thank you again for your feedback and for being a valuable customer with Zendesk.
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