Possible to create average tickets hourly but in 2 hour chunks?

Hi Matt,

This is possible by Organizing values by groups and sets. You may create a report similar to what was suggested in this article and replace the Ticket created - Hour attribute creating a new set of groups. Please see the attached screenshot. 



I hope this isn't too confusing, but in Explore, there's a feature called "Group" that lets you consolidate multiple values into fewer values. You can apply this feature to any available attribute, including Ticket Group.

You're very welcome! Don't worry, it happens to the best of us. If you ever have more questions or need assistance in the future, feel free to reach out. Have a fantastic day!