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Zendesk Chat RPA and AI
Answered
Posted Aug 28, 2023
Hello, are there any 3rd party apps for Zendesk Chat that use Artificial Intelligence and RPA logic at the same time?
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Posted Aug 28, 2023
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4 comments
Noly Maron Unson
Hi Engin,
I did a search in the Zendesk Marketplace and saw 3 third-party apps that may fit your needs.
AutomationEdge
Picky Assist
AI Customer Service
Just a disclaimer that these apps are only a result of a search I made and are not something Zendesk recommends. You must coordinate with the app developer to learn more about their products and offerings.
Hope this helps.
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Engin EKEN
Thanks Noly.
I checked what you sent, it supports support.
But I want to use zendesk for chat.
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Noly Maron Unson
Hi Engin,
Unfortunately, I do not see any app that supports RPA and AI for chat in the Marketplace. I am not saying it does not exist but at the very least it is not listed in the Zendesk Marketplace.
Thank you.
1
Cedric Mathias
Hey Engin
Why don't you try Kommunicate? They provide Zendesk Chat that uses Artificial Intelligence and RPA logic at the same time
Here is their link
Kommunicate.io
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