Recent searches

No recent searches

Report on pending tickets which have replies from end-user

Answered
image avatar

Cho Tot Company Limited

Posted Oct 16, 2023

I need to build a report on the number of pending tickets which have replied from end-users. Is there any metrics can use in Explore for this demand ?

0

1

1 comment

Date
    image avatar

    Tony

    Zendesk Customer Care

    Hi there,
     
    I think it might be possible by using custom metrics, so you might want to check these articles:
     
     
    I hope this helps!
     
     

    0

    Please sign in to leave a comment.

    Didn't find what you're looking for?

    New post