Permalink on Community comments is not working

Artur Figueiredo

Posted Oct 20, 2023

Hi,

I noticed today that the Permalink option under settings on my Community posts is not working. Is it a Zendesk issue?

Example: https://community.gympass.com/hc/pt-br/community/posts/12045398741011

Thanks,
Artur

6 comments

Date

Brett Bowser

Zendesk Community Manager

Oct 23, 2023

Hey Artur, thanks for bringing this to our attention! It looks like we're able to replicate this on our own Help Center so we have spun up a problem ticket so our developers can take a look.

I'm going to create a ticket on your behalf so we can follow up with you as we find out more.

Cheers!

Artur Figueiredo

Oct 23, 2023

Thanks, Brett Bowser!

Lucy

Oct 25, 2023

We've also had a few users reporting this on our Community. Thanks for raising Artur Figueiredo and for investigating Brett Bowser 😃

Brett Bowser

Zendesk Community Manager

Oct 27, 2023

Thanks for reporting this Lucy! I'll create a ticket for you as well as this is super helpful for tracking how large this issue is. I will also link this to our existing problem ticket.

Cheers!

Artur Figueiredo

Nov 14, 2023

Issue was solved - thanks team!