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MFA- Zendesk
Posted Nov 01, 2023
I want to enable MFA as an complaince requirement for Zendesk Team users but even though the MFA is enabled it while login its not prompting for MFA. I have done SSO via Auth0 but unable to get MFA working. What could b resolution.
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3 comments
Joe
Hi Krish,
Had an eye over here, and in an experience hd similar situation integrating and enabling MFA, I can remember that I used the instructions that come on the following URL, please look into it, and sure that will help you.. :)
https://learn.microsoft.com/en-us/microsoft-365/admin/security-and-compliance/set-up-multi-factor-authentication?view=o365-worldwide
Kindly
Joel Rosete
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Krishnan Achary
Thanks Joe
But i am looking for enabling MFA in Zendesk portal which I am not able to.
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Greg Katechis
Hi Krishnan! I see that you have an open ticket with our Advocacy team for this issue and they are helping you there, so I will close this thread.
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