Regression in triggers search - unable to pick up a condition from a +100 items list.

Something has changed with the trigger search lately (since the filters moved to the right of the admin screen), resulting in a new limitation—a regression in this very needed tool—to be able to pick an organization name from a very long list. I opened a ticket with the support team and received the unacceptable answer that this is expected behavior in accounts where there's a large number of organizations. It is expected that dropdown options wouldn't automatically populate if you have over 100 organizations in your account.

We have thousands of organizations as we are a large enterprise company, and so far, I felt that Zendesk is a good solution for a company of our size. Now, I am less sure. I understand the need to limit the number of options populated in a dropdown, but 100 is a very low number. I think that the Zendesk product/dev team did not think this through and just came up with an arbitrary number that does not fit users' needs.