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Zendesk API: Update Bulk Users (User Fields



Posted Dec 13, 2023

I am trying to update a bulk users with different updates.  I am using the the update bulk while keeping in mind the update of many users, user fields.  I am receiving an error each time.  After reviewing my response body, I find that it is in the correct format, but I am still receiving an error.  


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Paolo

Zendesk Engineering

Hi Tyler,
 
We would need more information about this like the specific error message, your whole payload, and which type of fields are being updated. I have created a ticket for our Support Team to discuss this further. We'll get in touch as soon as possible. Thanks!
 
Best,
Paolo | Technical Support Engineer | Zendesk

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Brandon Taylor

Zendesk Luminary

Hi Tyler Duncan!

 

I have some experience with this using Python and a script I wrote. If you'd like to connect I'd be happy to share what I scripted out if that solves your use case? 

 

Otherwise yes please provide some more details as to how you're attempting the bulk update and the full response?

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