Recent searches
No recent searches
Mapping zendesk ticket and sunshine conversations via API
Posted Dec 15, 2023
I am trying to get all the Sunshine conversation messages that are linked to a Zendesk Ticket. Is this possible?
0
1
Recent searches
No recent searches
Posted Dec 15, 2023
I am trying to get all the Sunshine conversation messages that are linked to a Zendesk Ticket. Is this possible?
0
1 comment
Tipene Hughes
Hi Bala C,
The messages should be returned when accessing via the Ticket Audits endpoint. Can you confirm if this is the case on your end?
0