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Ability to bulk delete Tags from all tickets including Closed tickets
Posted Dec 19, 2023
I have found plenty of feature requests for the ability to bulk delete unwanted Tags, but none of them have been updated in several months. We have many Tags that we no longer need but are attached to closed tickets, and we don't want to go through each ticket individually to remove the tags. Is there a plan to add this ability to Zendesk or is there a workaround that isn't so manual?
Thanks,
Rachel
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2 comments
Emily Reidy
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review.
For future reference, here’s our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. You do not need to update your post now but we would appreciate it in the future if you could utilize the template.
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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Rachel
Thank you, Emily.
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