Recent searches

No recent searches

Zendesk IP address for ticket alert emails

Answered
image avatar

Adam M

Posted Jan 08, 2024

Hi,

We have a customer/org that is not receiving ticket update emails because they are blocking all traffic (strict security). They are asking for what IP address to whitelist to allow these @zendesk.com emails to come through. Where can I find this info?

0

1

1 comment

Date
    image avatar

    Brett Bowser

    Zendesk Community Manager

    Hey Adam,
     
    Appreciate you creating this post and welcome to the Zendesk Community!
     
    I would recommend taking a look at this article and sharing it with your customer: Configuring your firewall for use with Zendesk
     
    Let me know if you have any other questions for me :)  

    0

    Please sign in to leave a comment.

    Didn't find what you're looking for?

    New post