Account Cancellation

Posted Jan 08, 2024

I have been ushered through the Help windows, Chat etc, but the instructions below don't offer a Zendesk Products ??icon?? in the ??top bar?? or an Admin Center. I can not get to Billing > Subscription

Click the Zendesk Products icon () in the top bar, then click Admin Center.
Click the Account icon in the sidebar, then select Billing > Subscription.

Please advise.

Steve

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2 comments

Date

Brett Bowser

Zendesk Community Manager

Jan 09, 2024

Hey Steve,

Can you share a screenshot of what you see on your end? Are you an admin or the owner of the account?

Any additional information you can provide is greatly appreciated.

Thanks in advance!

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