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Ability to hide chat when is offline

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Testing

Posted Jan 10, 2024

Hi! I know we can link messaging to a schedule and set chat offline when is outside business hours. Can we hide the bubble chat instead send a offline message?

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    Brett Bowser

    Zendesk Community Manager

    Hey Testing, I would recommend taking a look at this article for some guidance on how to set this up: Can I turn off chat when no staff is online?
     
    I hope this helps!

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