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Issue on restoring our company Account

Answered


Posted Jan 12, 2024

dear ZenDesk Support,

in December we had payment issues that, for unknown reasons, we were not able to fix and our account has been closed. Our account number is 187895.

We opened the ticket #12145213 with no answer yet.

We're looking forward some (urgent) feedback on how to proceed.

thanks


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4 comments

dear ZenDesk Support,

Any news here?

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Brett Bowser

Zendesk Community Manager

Hey Davide, thanks for bringing this to our attention and apologies for the delay! I followed up with our team internally and they just replied to your ticket you have open with us. Can you confirm you received that email? 

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Hi Brett, issue solved, thanks for your help!

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Brett Bowser

Zendesk Community Manager

Glad to hear it Davide :).  Have a great rest of your day!

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