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Zendesk Support Addresses - Notification for Email Fails



Posted Mar 07, 2024

For the Zendesk Support Email Addresses the Zendesk platform should notify Administrators if there are any fails in the settings to ensure that any issues with email records or forwarding can be by rectified by the team.  


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3 comments

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Shawna James

Community Product Feedback Specialist

Hello Kav, 
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review, and for future reference, here’s our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. You do not need to update your post now but we would appreciate it in the future if you could utilize the template.
 
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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Was instructed to share our Premier support case for this issue so the Product team can be aware: https://support.zendesk.com/hc/requests/12558283

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Shawna James

Community Product Feedback Specialist

Thank you for sharing Dante! we appreciate you following up here.

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