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Report for Linked Articles



Posted Mar 18, 2024

It would be super helpful to have a report available to identify which articles are linked to each other in Guide, especially since this function is an available tool that's used within articles. We have hundreds of articles and as I'm going through them to rework them, I can delete some, however, we often link other articles to help our customers and if I delete them, I no idea how many other articles they are in, leading me to create broken links in our KB until we can find them. Thanks! 


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Currently having a report for linked articles is not possible in Zendesk, but you can use the Help Center Manager app to create such report. It connects to your Zendesk help center, checks each article for links, and creates a table of which links are referenced in which article. 
Also, you have the option to check which links are broken and to fix them in just a few clicks.

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Shawna James

Community Product Feedback Specialist

Hello there, 
 
Thank you all for taking the time to provide us with your feedback and Sorin for offering this workaround. This has been logged for our PM team to review, and for future reference, here’s our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. You do not need to update your post now but we would appreciate it in the future if you could utilize the template.
 
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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