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'Next' and 'Previous' Navigation Buttons in Ticket Search Results



Posted Mar 24, 2024

I have a feature request regarding the functions when browsing tickets. When I open a ticket that is displayed in a certain view, I see a "Next→" button in the upper right corner. I think this is a very good feature. However, there is a point that I would like to see further improved.
I would like to use "Next→" and "← Previous" buttons not only when browsing tickets from the view, but also when browsing tickets from the result screen of ticket search.


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2 comments

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Shawna James

Community Product Feedback Specialist

Hey Ryotai,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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Sydney Neubauer

Zendesk Luminary

+1 to this feature as I do this all the time - most of the time by accident as it is so close to the APPs side panel button. And then when I do, have to go back out to try and find my other ticket I was on

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