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Message alignment
Posted Mar 28, 2024
When you send messages on WhatsApp or Facebook messenger, the layout is set up so that your messages are on the right-hand side and the other persons are on the left-hand side, making it easier to see who sent each message.
It would be good if Zendesk could do this.
3
3
3 comments
Lotfi Chehaidia
+1
0
Kurt Booth-Williams
+1
It would also help with accessibility too, as the end user-sent and agent-sent messages look rather similar in colour.
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Colin Sword
+1
0