There are two options available to view the ticket you are following:
Option 1: Select Followed tickets on your profile page
Option 2: Create a macro that you will manually apply in a ticket to add a tag. Then use the tag as a condition in view to display the tickets you are following.
1 comment
Joyce
Hi Uma,
There are two options available to view the ticket you are following:
Kindly visit the article How can I view tickets I follow? for more information.
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