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ZCLI App - Hello World app not working
Posted Apr 12, 2024
Hello,
I am novice to Zendesk App development and trying to build my first ZCLI based app.
I followed steps mentioned here: https://developer.zendesk.com/documentation/apps/getting-started/zendesk-app-quick-start/?_ga=2.50402921.1993983129.1712802811-1865722041.1701923098&_gl=1*o8uu7b*_ga*MTg2NTcyMjA0MS4xNzAxOTIzMDk4*_ga_0G6FC9CS2V*MTcxMjkwNDg3NC4yMC4xLjE3MTI5MDY2ODUuNjAuMC4w
In step: Creating the app files, there were no errors, but app directory was not created and in the root directory, I can see folder: “app_scaffolds-master” and ZIP file: “scaffold.zip”.
In step: Running the app locally, I got an error message.
Error: Invalid app path: c:\temp\zendesk\projects
projects is the root folder and zcli app create command supposed to create folder: hello_world, but did not create the folder.
Later, i changed the root path to “C:\temp\zendesk\projects\app_scaffolds-master\packages\basic” and local server started. But I was not able to access the new app using “?zcli_apps=true” using below URL:
https://{subdomain}.zendesk.com/agent/tickets/{ticket_id}?zcli_apps=true
Regards,
Jagadeesh
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4 comments
Greg Katechis
Hi Jagadeesh! I actually have recently seen this error myself and it looks like others are reporting it as well. I'm going to raise this issue with our dev team, however they are based in Australia and already have started their weekend, so I won't get any response until next week. For the time being, you can package the app and upload it as a private app…which I know isn't the same development experience you're looking for…and that should at least allow you to do some basic testing.
I'll drop you an update sometime next week when I hear back from them.
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Tom Kerswill
I am really keen to hear an update on this, too. I'm seeing the same issue. No errors - it simply doesn't create the directory. I'm running latest macos.
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Shinji Morishita
I am encounting same issue too. I 'm running in Windows Server 2019.
I changed path to “\app_scaffolds-master\packages\react\src” and ran apps:server. “Example App” was appered, like the attached image.
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Théo Oliveira
Any update on that matter, i am facing the same issue for simple sccafold app as well
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