Transferring calls between Suite/Support Talk and Sell Voice

I would like to transfer calls received via Suite/Support Talk to a salesperson using Sell Voice to allow the call to be associated with a lead or deal. This feature is current affecting my agents by making it hard to track calls with one customer across all platforms.

Leads and customers are not receiving the highest quality customer service efficiently because agents are unable to access all sales/support data in one location.

This problem happens on a daily basis. Inbound leads contact our support line and then sales information has to be manually entered into Sell instead of having access to the sales functions. This is greatly reducing agents' ability to follow the sales process efficiently and may lead to losing sales.

Currently, we have to do an external transfer to the receiving agent's Sell Voice number.

I would like to see a seamless integration of Sell Voice and Support/Suite Talk tools. A Sell Voice number is not external, there is no reason to not be able to transfer between products!