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Voice Generative AI EAP call transcription + summary
Posted Apr 24, 2024
Hi
Currently using the new EAP with the teams - the team like the summary version as this provide a good indication of the call. However the transcript is bring up some interesting features.
This is has all of a sudden starting to transcribe in a different language when the conversation was English - is there a way to turn this off and also due to some accents within the team the transcribe is not so accurate.
Many thanks
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Shawna James
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