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Inconsistent Date Display



Posted May 02, 2024

I'm not sure if this applies to the non-MCE experience since I don't have that view any longer, but I noticed an inconsistency with the message date displays.  

An agent replied on the same day as a customer's message.  However, when viewing the log today (6 days later), the customer message correctly displays as being sent on “Apr 26 01:38” but the agent's reply shows as “Friday 10:11” instead of “Apr 26 10:11”.

I can see the correct timestamp info when hovering, but it's weird that a date from 6 days ago displays in a “relative” format instead of “specific.”

 


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