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Using Media Library Assets in Bot Flows/Answers



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Dan M Casey

Zendesk Luminary

Posted May 08, 2024

We have images in our media library that are related to troubleshooting, how-to's, etc. and those could be easily translated to a bot flow/answer. I would like to be able to reuse those images in bot flows, but the images don't work!


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1 comment

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Shawna James

Community Product Feedback Specialist

Hello Dan, 
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review, and for future reference, here’s our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. You do not need to update your post now but we would appreciate it in the future if you could utilize the template.
 
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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