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Separate permissions for the bot performance insights dashboard
Posted May 14, 2024
Currently, only users with the administrator role can view the Insights Dashboard for AI Agents. It would be beneficial to have the option to change this setting in role permissions. This way, if a Zendesk instance has a separate role for Help Center content creators, they could easily add bot flow permissions so the Help Center team can have more insight into providing better content for customers.
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Shawna James
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review, and for future reference, here’s our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. You do not need to update your post now but we would appreciate it in the future if you could utilize the template.
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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