Recent searches


No recent searches

How to create a webhook listener for Ticket messages



Posted May 28, 2024

I am using the "Messaging" feature for "Tickets" (a chat on the website). I would like to receive a webhook notification for every message sent on a ticket in my account. Is it possible to configure this?


2

1

1 comment

image avatar

Tipene Hughes

Zendesk Developer Advocacy

Hi Omer,
 
I'd suggest taking a look in to triggers. You'd be able to set up a trigger which notifies a webhook when certain conditions are met. Here's a link that should be useful:
 
https://support.zendesk.com/hc/en-us/articles/4408822236058-About-triggers-and-how-they-work
 
I hope this helps! Feel free to reach out with any questions.
 
Tipene

0


Please sign in to leave a comment.

Didn't find what you're looking for?

New post