Bot builder support for regex & numerical fields

Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.]. (2-3 sentences)

There needs to be support for regex and numerical fields in the botflow. Ours and several other Zendesk instances frequency use numerical and regex fields for support issues. This feature is essential to be able to effectively log and resolve issues through the messaging bot.

What problem do you see this solving? (1-2 sentences) 

Without this, the tickets that require regex fields, such as URLs may get bad data, and our workaround is causing more clutter and confusion via the use of a duplicate text field in place of the regex field.

When was the last time you were affected by this lack of functionality, or specific tool? What happened? How often does this problem occur and how does this impact your business? (3-4 sentences)

Every day - our workflow utilizes these sorts of tickets everyday and the regex URL field is crucial. This is needed for faster resolution of ticket issues. The value of the messaging bot is greatly reduced by the fact that it is limited in this way.

Are you currently using a workaround to solve this problem? (If yes, please explain) (1-2 sentences)

Yes, a text field is used instead, but this causes a multitude of other obvious problems.

What would be your ideal solution to this problem? How would it work or function? (1-2 sentences)

Simply add support for regex and numerical fields in the bot flows. This is a much desired feature by many Zendesk customers, and I'm surprised it hasn't already been added.