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Ability to move bot configurations and answers between environments & ability to Export answers



Posted Jul 11, 2024

It is way to tedious and error prone to copy paste individual bot answers and flows from one environment to the next. We operate in a true SDLC fashion where we begin dev/config and testing in a dev instance, then move it to our uat instance, and then ultimately production. There has be a better way to move the bot answers - either through API access where we can build our own transferring utility or natively through the tool. As we continue to grow in the number of answers we have, it will become unmanageable.  

 

Additionally having the ability to export the answers would be great. This will allow us to compare the flow and answers between our environments and look at the data at a larger scale instead of one by one. 


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Shawna James

Community Product Feedback Specialist

Hey Reshma,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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this would be something our team would use and find very helpful as well!

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