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CSV Import (Template) is unavailable



Posted Jul 16, 2024

Hi,

 

i can´t download the Template it will forward me back to support.zendesk.com

 

Thanks.

 

Tobi


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3 comments

Hi,

 

when this will work that we can test it?

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I ran into the same issue. The standard import template with field tag default as the headers work for it.

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image avatar

Destiny

Zendesk Customer Care

Hi Tobias, 
 
Thank you for reaching out! I appreciate your interest in the feature. Unfortunately, it is not available at this time. I recommend keeping an eye on our Product Announcement page, where you can find updates on upcoming releases and features.
 
I apologize for not having more information to share at the moment, and I appreciate your understanding.

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