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How do I provide feedback for the New Editor
Zendesk Product Manager
Posted Jul 17, 2024
Your feedback is crucial to us as we continue to improve the new article editor. We invite you to share your thoughts, report bugs, and provide any suggestions you may have.
Ways to Provide Feedback:
- Feedback Forum: The best place to provide feedback is in the Zendesk EAP - New Editor in Guide discussion topic. This allows us to keep feedback social and collaborative, benefiting everyone involved.
- Bug Reporting: If you encounter any bugs, please report them in the same forum. This is especially helpful for minor bugs or issues that do not directly impact your customers.
Guidelines for Providing Feedback:
- Be clear and specific in your feedback. Explain why you like or dislike something and how it could be improved.
- Include screenshots if possible to help us understand your feedback better.
- Be patient when waiting for responses from Zendesk.
- Maintain a respectful tone and avoid using strong language or sarcasm.
We appreciate your participation and look forward to your valuable feedback!
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Sabine Hanna
Hi, I signed up to take part in this EAP, but never heard anything back? I am still very interested to take part, could I still be added?
NB. I did raise a ticket regarding this as well, #12817156
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Patrycja Walencik
Sabine, you should get access and email with all information on 23 AUG, could you please confirm that you got all?
Thank you,
Pati
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Sabine Hanna
Thank you Pati, I have the access now.
Sabine
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