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Expanding Beta Access for Form-Based Custom Ticket Statuses to Select Customers

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Mounika Sanikommu

Zendesk Product Manager

Posted Jul 30, 2024

We're excited to announce the expansion of our beta program for form-based custom ticket statuses! Due to the positive feedback and success we've seen so far, we're extending this feature to a select group of additional customers.

 

This enhancement allows you to tailor ticket statuses to better fit your workflow, providing more flexibility and improving overall efficiency. If you're interested in participating in this expanded beta, please fill out this form. Your feedback is invaluable in helping us refine and perfect this feature before its general release.

 

Thank you for your continued support and collaboration!

 


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