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Can't edit columns in new request list page
Posted Aug 19, 2024
Hello,
We're encountering an issue with the new request list page in Zendesk. On the old request list page, we could easily edit and rearrange columns, example: moving the ID column to the first position and the subject column to the second. However, we’re unable to do this with the new request list page.
Has anyone else experienced this issue? Is there a workaround or a different approach we should be using to edit columns on the new page?
Any insights or suggestions would be greatly appreciated!
Thanks in advance for your help.
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