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Feature Request: Ability to ban users from Community/Gather without blocking them from Zendesk completely



Posted Aug 26, 2024

It would be great if there was the ability to block users from Community Forums without also blocking them from the Zendesk support portal in general.  At this time, if you ban a user through the Community pages, it bans their user completely from the Zendesk portal, so they can't gain support even if they are a paying customer.  There are times when people have lost the privilege of the Community, but they should still be eligible to receive paid support.


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