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Auto Save on Article Editor - Draft Articles
Posted Sep 25, 2024
Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.]. (2-3 sentences)
I would like article editor to have an auto save function when editing draft articles.
What problem do you see this solving? (1-2 sentences)
When editing articles, we may experience problems such as connection failure, unintentional page refresh and others. If this happens, we lose the edited content.
When was the last time you were affected by this lack of functionality, or specific tool? What happened? How often does this problem occur and how does this impact your business? (3-4 sentences)
This problem happens sporadically.
Are you currently using a workaround to solve this problem? (If yes, please explain) (1-2 sentences)
No.
What would be your ideal solution to this problem? How would it work or function? (1-2 sentences)
I would like article editor to have an auto save function, but only for draft articles.
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2 comments
Shawna James
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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Andre Larsen
I have also experienced times when I was editing an article, and lost connectivity, easily losing an hour or more work. This feature would be extremely helpful, especially since we can revert to previous edits.
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